We know that some people find the whole business of buying and setting up PCs, tablets and smartphones, creating and securing home networks, or taking advantage of the increasing array of internet connected devices time consuming and frustrating.
Our experience in doing these things for ourselves, coupled with our understanding of the way big business works, allows us to help you decide what’s best for you and get it working with minimum fuss and cost. In addition to providing help and advice, we are able to provide support if things go wrong, and most importantly, ensure that you don’t ever end up in a technological dead-end.
We can help with:
- Identifying and removing Viruses, Malware and Adware
- Recovering lost data
- Protecting your data – comprehensive backup solutions
- Speeding up slow computers
- Using social media
- Using your computer for voice and video
- Resolving unexplained crashes
- Choosing an Internet Service Provider
- Designing your home network
- Choosing between wired, wireless or hybrid networks
- Specifying the right home router for you
- Setting up your router and network for optimum performance
- Choosing and setting parental controls
- Home network security
- PC specification – future proofing your investment
- Specifying and building your perfect PC
- Selecting, setting up and using a tablet or smartphone
- Home media/streaming servers
- The Internet connected home – heating/hot water, lighting, CCTV and Security systems
We also understand that you need certainty on cost – so we make three promises:
- If you ask us to fix any IT issues that we find, we won’t charge you for diagnosis
- We will never make additional charges without agreement in writing from you beforehand
- Unlike many other IT service providers, we publish our charges transparently, so you know up front what your costs will be